The other party in the accident is lying - And now?
Eigentlich sind Verkehrsunfälle in vielen Fällen in Sachen Schuldfrage eine klare Angelegenheit. Bei eindeutiger Schuldfrage ist dann der Weg der Schadenersatzleistung klar gesetzlich vorgegeben. Wenn Sie z.B. in einen Verkehrsunfall verwickelt waren, den ein anderer etwa dadurch verschuldet hat, dass er Ihnen bei Dunkelheit aus Unachtsamkeit die Vorfahrt genommen hat, während Sie auf einer Vorfahrtsstraße […]
5 tips - if the opposing party's insurance company doesn't get in touch
After a road traffic accident caused by someone else to your detriment, you must first inform your insurance company and then that of the person responsible for the accident within two weeks of becoming aware of the damage. In the best-case scenario, the other party's insurance company will explain the next steps in the settlement of your claim and take you by the hand. But this [...]
Questionnaire from the opposing insurance company - why you don't have to deal with it
After the accident, the question of who was at fault seemed to be clear. Now an accident questionnaire from the insurance company suddenly appears on your desk. You are asked to provide information again... Do you really have to fill it in? What are the consequences of this information? In fact, filling out such questionnaires regularly has bad effects with good intentions. How to avoid them [...]
Fictitious settlement - having accident damage paid out
The liability insurance of the person responsible for the accident must pay for the repair costs of the injured party in accordance with Section 249 of the German Civil Code (BGB). But what if you don't want to have your car repaired at all? We will be happy to help you with this question and explain everything you need to know about "fictitious settlement" in this guide. Fictitious settlement: The accident damage [...]
Accident with a new car - these are your rights
A new car not only has a very specific smell, but also triggers a deep sense of satisfaction in many people. This makes it all the more annoying when the newly purchased car is involved in an accident after a short time. Many new car owners then ask themselves whether they can get a new car as a replacement after an accident that was not their fault [...].
Car park accident - important information and claims settlement
Multi-storey and underground car parks are often the only chance of finding a parking space in our city centres. However, steep entrances, narrow lanes and narrow parking pockets virtually provoke parking damage. Even if it is usually only damage to the car body, there are a few things to bear in mind. In our guide, you can read which rules apply in car parks and how you can protect yourself in the event of an accident [...].
Delays in repairs - these are the consequences
After an accident that was not your fault, the vehicle is usually repaired in a workshop and is ready to drive again after a short time. But what happens if the repair takes longer than expected? And what then happens to a hire car or the loss of use allowance? Can the insurance company refuse to pay because the garage takes too long? This [...]
Total loss - Why 130% can be so important
After an accident, many people are faced with the question: "Do I have my vehicle repaired or do I buy a new car?" They are quickly confronted with terms such as total loss, residual value, replacement value and replacement cost. It is important to categorise all these terms and put them in the right context. It all sounds complicated now, but it [...]
The other party in the accident wants to pay for the damage themselves - should I agree?
You have accident damage and the person responsible for the accident contacts you with the suggestion: "I'll pay for it myself, let's keep the insurance company out of it." In retrospect, our customers are always particularly grateful when we save them from this. In this guide, we explain whether you should agree to the other party paying for the accident damage yourself and what [...]
Accident with an electric car - you need to be aware of these special features
Electric cars are becoming increasingly popular on the roads. This naturally increases the likelihood of these green vehicles being involved in accidents. But what actually applies in the event of an accident involving an electric car? And why is professional help often needed to settle claims? Accidents with electric cars - what's different? Accidents with so-called e-cars, [...]