If you place an order with us as a consumer via our platform for the settlement of your accident (a consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or independent professional activity), you are entitled by law to a right of cancellation, about which we will be happy to inform you:

Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of cancellation, you must inform us, fairforce.one Rechtsdienstleistungsgesellschaft mbH, Weißenfelser Str. 65J - Haus 7, 04229 Leipzig, e-mail: widerruf@fr-rdg.de, phone: 0800 / 30 111 60, fax: 0341 / 39 29 1777, by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you have requested that the service should commence during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of cancellation with regard to this contract compared to the total scope of the services provided for in the contract.

Note on the expiry of the right of cancellation

The right of cancellation expires in the case of a contract for the provision of services if we have provided the service in full and have only started to provide the service after you have given us your express consent and at the same time confirmed your knowledge that you will lose your right of cancellation if we fulfil the contract in full.

Sample cancellation form

(If you want to cancel the contract, you can use the following or a similar clear formulation):
fairforce.one Rechtsdienstleistungsgesellschaft mbH
Weißenfelser Str. 65J - House 7,
04229 Leipzig,
E-mail: widerruf@fr-rdg.de,
Fax: 0341 / 39 29 1777
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- date
(*) Delete as appropriate.

Download cancellation policy as PDF