After the accident, the question of who was at fault seemed to be clear. Now an accident questionnaire from the insurance company suddenly appears on your desk. You are asked to provide information again... Do you really have to fill it in? What are the consequences of this information?
In fact, filling out such questionnaires after the fact regularly leads to bad effects with good intentions. Read here to find out how you can avoid this and who can provide you with qualified help.
- The motor vehicle questionnaire after a road accident helps the insurance company to find out to what extent it will pay for the damage or whether it can save/reduce benefits.
- You do not need to fill in the generic insurance questionnaire - we will be happy to do it for you.
- If you are involved in an accident through no fault of your own, you will not incur any costs if you instruct a lawyer. These are borne by the insurance company of the person responsible for the accident.
Don't risk any reductions from the other party's insurance company - have your accident free of charge and without obligation by our regulation specialists.
What is the opposing insurance company's questionnaire for?
Damage items, i.e. repairs, hire car, loss of earnings, etc., which occur as a result of a traffic accident must be paid by the person who caused the accident or their insurance company. The party responsible for the accident, or their insurance company, must pay for any damage caused by a road traffic accident.
You are not obliged to complete the questionnaire. We strongly advise against completing the questionnaire without professional support.
However, the insurance company was not present at the accident and therefore does not know exactly what happened. To find out, you as the injured party will receive a questionnaire from the other party's insurance company, even if the accident was not your fault. The insurance company liable to pay can use your details to check the extent to which it is liable for the damage or not. Arguments for refusing benefits finds. Accordingly, care must be taken to avoid unfavourable formulations.
NoteThe person who caused the accident will also receive a questionnaire from their insurance company in which they describe their point of view. It is therefore possible that his details may differ from yours. It is then necessary to check how the accident actually happened. The most valuable tool on your side is and remains the Expert opinion of an independent expert. His so-called plausibility check provides the clues as to how the damage must have occurred.
Accident victims in your situation simply get the best support from fairforce.one.
What happens if I have made a mistake in the questionnaire?
If a questionnaire was requested by the other party's insurance company and completed by you in the event of an accident for which you were not at fault, the insurance company must then provide all of the following information in black and white - and can really nail you down on your statements. As a result, it can quickly happen that the property damage is valued several hundred euros lower than it actually should be.
You should therefore always remember that the other party's insurance company is also your opponent. It is perfectly legitimate for the insurer to prefer to keep the collected premiums in its coffers instead of paying them out as benefits. However, your interest as the injured party is exactly the opposite: you are entitled to receive the best possible compensation to which you are entitled. So avoid the risk of error from the outset and seek independent professional advice. After all, if you want to fill out the questionnaire for claimants, you should have the necessary expertise and know the typical pitfalls.
Good to knowMany garages have allowed themselves to be pressurised into "partner contracts" with various insurers. You should not accept the offer that your garage will settle the claim directly with the insurance company. This will almost always cost you the benefits to which you are entitled.
Do I have to fill in the questionnaire if I am definitely not to blame for the accident?
Yes, but not alone and by your own hand. If the question of fault is clear, you could assume that there is no need to fill in the questionnaire from the opposing insurance company. Unfortunately, this is not the case. It is not uncommon for the person responsible for an accident to have already admitted their fault to the injured party, but then later change their mind and create their own accident history. That's why you should play it safe and call in our traffic law experts. Because we know how to fill out a questionnaire for road accident claimants so that you really don't suffer any disadvantages.
As the injured party, you have the right to have a specialist (legal service provider or lawyer) handle your claims settlement from the moment of the accident for which you are not responsible. They can help you fill in the questionnaire. The information comes from you. Ensuring that no unfortunate wording leads to reimbursement disadvantages is a major advantage of having a specialist handle the settlement. The costs of the legal support (of the legal service provider or lawyer) are borne by the insurance company of the person responsible for the accident. Simply call us free of charge on 0800 30 111 60. We also have the right lawyer for you in our network and your questionnaires will become very easy together.
Will I incur any costs if I instruct the specialists at fairforce.one to handle the claim?
If you are not at fault for the accident and instruct us with the settlement, we will be happy to take on all the necessary tasks for you. Our specialists will personally and individually assess your status quo and the legally optimal next steps for you. Guaranteed free of charge! Thanks to our authorisation as a legal service provider, we receive a fee directly from the insurer liable to pay in accordance with the German Lawyers' Fees Act (RVG). For you, this means first-class support from recognised specialists without having to dip into your own wallet.
Accident victims in your situation simply get the best support from fairforce.one.
Depending on the cause of the accident, customers receive an average of €4802 Additional payment
Callback within 5 minutes.
What if the other party in the accident has the same insurance as me?
If you and the other party involved in the accident are insured with the same insurance company, this does not mean that the insurance company is more favourable towards you. It still remains your opponent. Therefore, do not accept any premature offers.
Be careful with the central call of the car insurers!
If you want to find out the other party's insurance company on your own, there is hardly any way around the central call centre of the car insurers. However, it is important to know that information provided in these phone calls is documented and can be used against you.
Mnemonic: It is the central call centre of the insurers, not that of the injured parties! An alternative: report your accident directly to us. Our specialists will find the right insurer for you directly and without you having to do anything.
The right steps for fair claims settlement
Have you been involved in an accident through no fault of your own and now have to fill in the insurance questionnaire after the accident? Then play it safe and contact us directly:
- Our competent team of experts will discuss with you the right course of action for you.
- If required, we can organise an expert to come to your home. He will prepare the valuable independent expert report
- Your complete claims are calculated and requested by specialised teams of lawyers using our software.
- Your optimised claims are asserted with the insurance companies liable to pay benefits and paid out for you.
- If required, our network of tested, reliable specialist workshops and replacement vehicles will support you.
- You will be kept up to date on all regulatory progress via our innovative HIS (customer information system).
We can't undo your accident. But we will make the best of it for you, we promise!
FAQ on the questionnaire after an accident
Why does the insurance company send me an accident questionnaire?
Although you have already provided all the information, insurance companies often send you another accident questionnaire. The opposing insurance company wants to use this questionnaire to record your point of view once again, but also to check whether there are any options for reducing benefits. Do not fill out such a questionnaire lightly, but rather seek advice from our experts. A false statement can quickly be to your disadvantage.
Do I have to fill in an accident questionnaire?
No, there is no obligation to fill in the questionnaire. Our traffic law experts also strongly advise against completing the questionnaire yourself. If you still want to do so, you should definitely seek professional help. Our experts will be happy to support you. Get in touch with us.
What happens if I fill in an accident questionnaire incorrectly?
In the worst case scenario, this can lead to a reduction in your benefits. Always remember that the opposing insurance company will look for every opportunity to pay less. So never fill out an accident questionnaire without professional help.
