After the accident, the question of who was at fault seemed to be clear. Now an accident questionnaire from the insurance company suddenly appears on your desk. You are asked to provide information again... Do you really have to fill it in? What are the consequences of this information?
In fact, filling out such questionnaires after the fact regularly leads to bad effects with good intentions. Read here to find out how you can avoid this and who can provide you with qualified help.
- The motor vehicle questionnaire after a road accident helps the insurance company to find out to what extent it will pay for the damage or whether it can save/reduce benefits.
- You do not need to fill in the generic insurance questionnaire - we will be happy to do it for you.
- If you are involved in an accident through no fault of your own, you will not incur any costs if you instruct a lawyer. These are borne by the insurance company of the person responsible for the accident.
Don't risk any reductions from the other party's insurance company - have your accident free of charge and without obligation by our regulation specialists.
What is the opposing insurance company's questionnaire for?
Damage items, i.e. repairs, hire car, loss of earnings, etc., which occur as a result of a traffic accident must be paid by the person who caused the accident or their insurance company. The party responsible for the accident, or their insurance company, must pay for any damage caused by a road traffic accident.
You are not obliged to complete the questionnaire. We strongly advise against completing the questionnaire without professional support.
However, the insurance company was not present at the accident and therefore does not know exactly what happened. To find out, you as the injured party will receive a questionnaire from the other party's insurance company, even if the accident was not your fault. The insurance company liable to pay can use your details to check the extent to which it is liable for the damage or not. Arguments for refusing benefits finds. Accordingly, care must be taken to avoid unfavourable formulations.
NoteThe person who caused the accident will also receive a questionnaire from their insurance company in which they describe their point of view. It is therefore possible that his details may differ from yours. It is then necessary to check how the accident actually happened. The most valuable tool on your side is and remains the Expert opinion of an independent expert. His so-called plausibility check provides the clues as to how the damage must have occurred.
Accident victims in your situation simply get the best support from fairforce.one.
What happens if I have made a mistake in the questionnaire?
If a questionnaire was requested by the other party's insurance company and completed by you in the event of an accident for which you were not at fault, the insurance company must then provide all of the following information in black and white - and can really nail you down on your statements. As a result, it can quickly happen that the property damage is valued several hundred euros lower than it actually should be.
You should therefore always remember that the other party's insurance company is also your opponent. It is perfectly legitimate for the insurer to prefer to keep the collected premiums in its coffers instead of paying them out as benefits. However, your interest as the injured party is exactly the opposite: you are entitled to receive the best possible compensation to which you are entitled. So avoid the risk of error from the outset and seek independent professional advice. After all, if you want to fill out the questionnaire for claimants, you should have the necessary expertise and know the typical pitfalls.
Good to knowMany garages have allowed themselves to be pressurised into "partner contracts" with various insurers. You should not accept the offer that your garage will settle the claim directly with the insurance company. This will almost always cost you the benefits to which you are entitled.
Do I have to fill in the questionnaire if I am definitely not to blame for the accident?
Yes, but not on your own and without help. Provided the question of liability is clear, one might assume that there is no need to complete the questionnaire from the other party’s insurance company. Unfortunately, however, this is not the case. It is not uncommon for the person responsible for an accident to have already admitted fault to the injured party, only to change their mind later and come up with their own version of events. That’s why you should play it safe and consult the road traffic law experts at fairforce.one. Because fairforce.one knows how to complete a claim form for road traffic accident claimants so that you really do not suffer any disadvantages.
As the injured party, you have the right to have a specialist (legal service provider or lawyer) handle your claims settlement from the moment of the accident for which you are not responsible. They can help you fill in the questionnaire. The information comes from you. Ensuring that no unfortunate wording leads to reimbursement disadvantages is a major advantage of having a specialist handle the settlement. The costs of the legal support (of the legal service provider or lawyer) are borne by the insurance company of the person responsible for the accident. Simply call us free of charge on 0800 30 111 60. We also have the right lawyer for you in our network and your questionnaires will become very easy together.
Will I incur any costs if I instruct the specialists at fairforce.one to handle the claim?
If you are not at fault for the accident and instruct us to handle the claim, we will be happy to take care of all the necessary tasks on your behalf. Our specialists will personally and individually assess your current situation and advise you on the best next steps from a legal perspective. Guaranteed free of charge! As a registered legal service provider, fairforce.one receives a fee directly from the liable insurer in accordance with the Lawyers’ Fees Act (RVG). For you, this means first-class support from proven specialists without having to pay a penny out of your own pocket.
Accident victims in your situation simply get the best support from fairforce.one.
Depending on the cause of the accident, customers receive an average of €4802 Additional payment
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What if the other party in the accident has the same insurance as me?
If you and the other party involved in the accident are insured with the same insurance company, this does not mean that the insurance company is more favourable towards you. It still remains your opponent. Therefore, do not accept any premature offers.
Be careful with the central call of the car insurers!
If you want to find out the other party's insurance company on your own, there is hardly any way around the central call centre of the car insurers. However, it is important to know that information provided in these phone calls is documented and can be used against you.
Mnemonic: It is the central call centre of the insurers, not that of the injured parties! An alternative: Report your accident directly to fairforce.one. The specialists at fairforce.one will identify the correct insurer for you straight away, without you having to do anything.
The right steps for fair claims settlement
Have you been involved in an accident through no fault of your own and are you now being asked to complete the insurance company’s post-accident questionnaire? Then play it safe and get in touch with fairforce.one directly:
- Our team of qualified experts will discuss with you the best course of action tailored to your individual needs.
- If required, fairforce.one will arrange for a valuer to visit you at home at your convenience. The valuer will draw up a valuable, independent valuation report
- Your full claims are calculated and submitted by specialist teams of solicitors using fairforce.one’s software.
- Your optimised claims are asserted with the insurance companies liable to pay benefits and paid out for you.
- If required, our network of tested, reliable specialist workshops and replacement vehicles will support you.
- You will be kept up to date on all regulatory progress via our innovative HIS (customer information system).
We can't undo your accident. But we will make the best of it for you, we promise!
FAQ on the questionnaire after an accident
Why does the insurance company send me an accident questionnaire?
Although you have already provided all the necessary details, insurance companies often send you an accident questionnaire again. The other party’s insurer uses this to gain a clearer picture of your version of events, but also to check whether there are any grounds for reducing the payout. Do not fill in such a questionnaire lightly; instead, it is best to seek advice from the experts at fairforce.one. Providing incorrect information can quickly work to your disadvantage.
Do I have to fill in an accident questionnaire?
No, there is no obligation to complete it. The road traffic law experts at fairforce.one also strongly advise against completing the questionnaire yourself. If you still wish to do so, be sure to seek professional help. Our experts will be happy to assist you with this. Please contact fairforce.one.
What happens if I fill in an accident questionnaire incorrectly?
In the worst case scenario, this can lead to a reduction in your benefits. Always remember that the opposing insurance company will look for every opportunity to pay less. So never fill out an accident questionnaire without professional help.
