The other party in the accident does not respond - what to do?
After a road accident, it is important that all parties involved exchange their data and report the damage to the insurance company. But what happens if the other party suddenly doesn't get in touch or doesn't report the damage to their insurance company at all? The good news is that your claims remain valid even in this case. It is crucial that you provide important information [...]
Smartwatch at the wheel - will it be expensive?
Looking at your smartwatch while driving can quickly become expensive. Although it is generally permitted to look at your watch briefly to check the time, anyone who uses their smartwatch like a smartphone - for example to read messages or operate apps - is in breach of the road traffic regulations. If it [...]
Accident with a new car - What claims do I have?
An accident involving a new car is particularly annoying because the vehicle loses its „new car status“ despite repairs and there is almost always a noticeable reduction in value. In the event of a no-fault accident, the opposing party's liability must therefore not only pay the repair costs, but usually also compensate for the reduction in value and other accident-related claims. A genuine claim for compensation for a [...]
Expert opinion after a road accident - what the insurance company pays
The following applies after road accidents: without an exact assessment of the damage, there can be no proper settlement and reimbursement. A motor vehicle expert examines and assesses the damage to the vehicle caused by an accident and documents the situation in an expert report. In our guide, we explain when you need an expert opinion and what else you need to know. [...]
Accident with a police car - Who is to blame for the road accident?
An accident involving a police car does not automatically mean that the private individual is at fault. Although police vehicles on duty enjoy special rights and rights of way, they must also drive with due care. If an accident occurs due to officer misconduct, it is not the individual police officer who is liable, but the responsible department or the respective federal state. In this [...]
Accident with motorhome - What you need to watch out for!
Motorhomes stand for freedom, flexibility and holidays off the beaten track - but they also involve special risks. Due to their size, weight and often lack of driving experience, motorhomes are more likely to be involved in accidents than normal cars. If you don't know how to react correctly or which insurance company is responsible, you risk unnecessary trouble [...]
Accident abroad - What do I have to do?
The last thing you need on a well-deserved holiday is a car accident. This is all the more true when you have to deal with the challenges of an accident abroad. However, if you are well prepared in advance, you can still enjoy your holiday even after a crash. Which telephone numbers and documents are important for you and how to [...]
Accident with a carsharing car - what you should bear in mind
Car sharing is booming. In Germany, 1.08 million people already use car sharing services. But what do you need to bear in mind in the event of an accident involving a shared vehicle? Before every journey with a carsharing car, you should carefully document any previous damage with photos and report it to the provider to avoid reductions in compensation and high deductibles. If an accident occurs, inform the car sharer and [...]
Bicycle hits car door... What to do in a dooring accident?
A brief moment of inattention - and there's a crash: in dooring, drivers open their doors without paying attention to the traffic behind, putting cyclists in particular in serious danger. Such collisions are not uncommon and often lead to injuries and disputes about who is at fault. Who is liable? What should be done? And how can [...]
Damage caused by a pothole - who is liable?
A pothole rarely comes alone - and usually when you least expect it. A sudden bump on the road can cause serious damage to the vehicle: bent rims, cracked tyres, damaged suspension or even subsequent accidents. But who is liable? In principle, the local authority or the state can be held liable - but only [...]