Anyone who causes an accident must pay for the damage. However, it is not uncommon for the person responsible for the accident not to admit fault or to make false statements. You can find out how to proceed as the injured party in this case here.
Decisive: How the question of guilt is clarified
In principle, the following applies: The party responsible for the accident or their liability insurance must pay for all damages incurred. The other party involved in the accident is obliged to restore the injured party's condition as it was before the traffic accident. However, it is not always easy to determine who was at fault. In order to find out who is at fault for the accident, the course of the accident is scrutinised closely, as it is possible to assess the distribution of blame based on damage, skid marks, etc.
You should do these things to document the exact course of the accident and thus clarify the question of fault more easily:
Document the accident at the scene in detail - preferably with a large number of photos from different perspectives
Call the police to the scene of the accident
TIP: If you report your accident to us via the faire regulation portal, you will receive a qualified initial assessment of the apportionment of blame from our traffic law experts within 24 hours of providing all the necessary data.
How the police and witnesses can help you if the other party provides false information
Clarifying the question of fault is made more difficult if the other party in the accident provides false information. This makes it impossible to reconstruct the course of the accident properly. It is now a case of statement against statement. In this case, the police are absolutely essential. The police can use evidence at the scene of the accident to check what happened and thus uncover any false statements made by the other party.
Independent witnesses who were able to observe the traffic accident can help to clarify the course of the accident. Recordings of a Dashcam are considered a reliable source for clarifying what happened.
- If the person who caused the accident does not admit fault, call the police in any case - even for minor damage.
- Look out for witnesses at the scene of the accident and make sure you have their statements documented by the police.
False information from the person responsible for the accident - Don't let yourself be put off
If you have called the police at the scene of the accident as a precaution and documented the witness statements, nothing stands in the way of a correct claims settlement. Even if the person responsible for the accident acts according to the motto "Whoever shouts the loudest is right", you should not be impressed by this. It is particularly important that you do not allow the other party to make an incorrect statement or admit guilt, as this can have a negative impact on your claim settlement. As a participant in the accident, you should therefore remain calm and react in a level-headed manner.
How to keep a cool head even if the other party in the accident makes a false statement
With us, you are taking the smart route, because we take care of your claims settlement.
Save time and nerves with us: With our network of experts, we check your claims after a road accident. You don't have to continue to deal with the other party involved in the accident, the police, the insurance company and so on. Because we communicate with all parties involved in claims management - from A for lawyer to Z for witness.
Always be up to date with us: With our customer information system - the so-called HIS - you always have an up-to-date overview of your case without a huge pile of paper. Not only can you easily call up the status of your case via smartphone or PC, you can also view important documents such as expert reports or invoices - without any complicated installation.
Be quick with us: You can report your accident to us within 2 minutes. How does it work? Simply online or by telephone on the toll-free number 0800 - 30 111 60. A specialist from our network will call you back after the accident report and discuss the next steps with you. We will now take care of the complete settlement of your claim. From now on, you can relax: Sit back and relax!
